Hire Remote Customer Support Representatives for your Convenience.
Deliver outstanding customer experience without the overhead by hiring a remote customer representative.
- Hire your Customer Support Representative in under 2 weeks.
- Cut up to 65% in staffing costs with remote support professionals.
- Build lasting teams with a 96% employee retention rate.
- Get pre-screened, English-fluent and trained representatives ready to onboard.
- Free consultation, pay only when you hire
What Can Our Remote Customer Support Reps Do
Order Management
Process, track and update customer orders to ensure smooth operations.
.
Customer Retention Support
Keep customers engaged through personalized outreach.
Email Support
Deliver timely and professional responses that build trust and loyalty.
Call Support
Handle inbound and outbound calls with accuracy and brand consistency.
Technical Assistance
Guide customers through any arising product issues.
Complaint Resolution
Address and resolve customer concerns quickly.
After-Hours Support
Provide round-the-clock support to customers.
Multilingual Support
Assist global customers effectively with representatives fluent in multiple languages.
Live Chat Support
Engage customers instantly and resolve queries in real-time.
Retain Customers With a Personalized Approach
At Synchronous Services, we provide highly trained, dedicated remote Customer Support Representatives who become seamless extensions of your in-house team. Let us manage your customer inquiries, live chat, calls and more so you can prioritize innovation and development. Our agents are highly competent in dealing with customers, understanding their needs, resolving issues and keeping them satisfied by employing an individualized approach.
Ensure Seamless Support Across Every Channel
We understand that quick responses to customer queries establish trust, credibility and a sense of professionalism. Wherever your customers reach out, our responsive support team will be there to ensure that every interaction is handled with care, precision and clarity. By bridging every touchpoint, we deliver consistency to help you achieve operational efficiency
Our Engagement Process
From screening to onboarding, we'll help you hire remote talent in under two weeks.
Tell us what you need
Share your hiring needs to help us screen the top 2% candidates from our talent network.
Interview Our Talent
We'll connect you with hand picked, pre screened candidates perfectly aligned with your requirements.
Onboard Your Hire
Welcome your new remote hire to the team, while we've got everything else covered.
Why Hire Talent Through Synchronous Services?
We don’t just send CVs — we become your extended team partner. Here’s what makes us different:
We specialize in accounting, finance operations, customer support, and business process roles. Our recruiters and technical leads understand your needs — not generalist staffing.
Your hires become your team — we provide onboarding support, performance monitoring, communication frameworks, and ongoing coaching.
Your hires become your team — we provide onboarding support, performance monitoring, communication frameworks, and ongoing coaching.
Hire full-time, part-time, or a dedicated team without overhead costs like office space, benefits, or payroll compliance burden.
We back our process with satisfaction guarantees, replacement policies, and quality controls to ensure you get what you expect.